1. Welcome

These Terms & Conditions ("Terms") apply whenever you enroll in or purchase any course, bootcamp, or bundle from Apnea Academy of Arts & Technology ("the Academy", "we"). By completing a purchase you agree to these Terms. If anything here is unclear, ask us first at contact@academyapnea.com — we're happy to explain.

2. Courses and bootcamps

We offer two formats: online courses, which you start whenever you like — with scheduled live calls with the instructors once you've gone through the material — and live bootcamps, which have fixed start dates and live sessions. Each course page describes its format, dates, content, and what's included.

3. Prices and payment

Prices are shown on each course page and at checkout. Payments are processed securely by Stripe — we never see or store your card details. Payment in full is due at enrollment. Where applicable, taxes are shown at checkout.

4. Cancelling a live bootcamp seat

• Consumer withdrawal: If you purchase as a consumer online, you may withdraw without giving a reason within 14 calendar days after the day the contract is concluded. Booking less than 3 weeks before the first session does not remove this right.
• Starting during the withdrawal period: We may begin live teaching or other services during that period only at your express request. If you then withdraw, a proportionate amount for services already supplied is payable only where the law permits it and we gave you the required information beforehand. You lose the withdrawal right for a service only after it has been fully performed, with your prior express consent and acknowledgment that full performance ends that right. Attending the first session alone does not end it.
• After the withdrawal period: We do not offer change-of-mind refunds for live bootcamp seats, except under our complete-it guarantee below. This does not affect remedies for cancellation by us, failure to supply the agreed service, or any other mandatory legal rights.
• Can't make it after all? Where a seat is no longer refundable you may still transfer it once, free of charge, to the next cohort of the same bootcamp — or send a colleague in your place. Just email us before the first session.

5. Our complete-it guarantee (live bootcamps)

We stand behind our bootcamps. If you complete a live bootcamp — attend the live sessions and submit the assignments — and you are still not satisfied with what you learned, email us within 14 days of the final session and we will refund 100% of what you paid. We may ask what fell short so we can improve, but the refund is yours either way.

6. Self-paced course refunds

If you purchase as a consumer online, you may withdraw without giving a reason within 14 calendar days after the day the contract is concluded, unless the digital content exception below validly applies. The amount of content watched does not, by itself, remove your statutory withdrawal right. After the withdrawal period, or after a valid loss of that right, we do not offer change-of-mind refunds for self-paced courses. Your statutory remedies for content or services that are not supplied, faulty, or not as described remain available.

Digital content waiver: By accessing or downloading course materials within the 14-day withdrawal period, you explicitly consent to the immediate performance of the contract and acknowledge that you will lose your right of withdrawal.

This waiver applies only where, before digital content is supplied, you have given separate express consent to immediate supply and acknowledged the loss of your withdrawal right, and we have provided confirmation on a durable medium such as email. Accessing materials alone or accepting these Terms does not replace those requirements. This does not affect your statutory rights if the content is faulty or does not conform to the contract.

The digital content exception applies to the digital content supplied, not automatically to separate live teaching, mentoring, or other service elements of a course or bundle. Service elements remain subject to the service withdrawal rules in section 4.

7. How refunds are paid

To withdraw, send a clear statement of your decision to contact@academyapnea.com. Include your name and enough information to identify your purchase; using your purchase email helps us locate it but is not a condition of withdrawal. Sending your notice before the deadline is sufficient. You do not need to give a reason or use particular wording.

For a valid statutory withdrawal, we reimburse payments due without undue delay and no later than 14 calendar days after we are informed of your decision, using the original payment method unless you expressly agree otherwise, without refund fees. Any lawful proportionate charge for services already supplied is explained in section 4. Bank processing may affect when the credit appears. Refunds under our complete-it guarantee are issued within the same timeframe after your qualifying request.

Optional withdrawal form: To Apnea Academy of Arts & Technology, contact@academyapnea.com: I/We hereby give notice that I/We withdraw from my/our contract for the supply of the following service or digital content: [course/order]. Ordered on: [date]. Name of consumer(s): [name]. Address of consumer(s): [address]. Date: [date]. Signature of consumer(s), only if submitted on paper: [signature]. Delete as appropriate. You may use this form, but it is not compulsory.

8. Your access and our materials

Course access is personal to you and may not be shared or resold, except for an agreed transfer under section 4. Course materials — videos, documents, project files, recordings — belong to the Academy or their respective rights holders. Your purchase provides a personal, non-exclusive licence to use them for your learning for the access period stated in the course offer. You may not redistribute, re-record, or republish them without permission, subject to lawful exceptions and any specific licence supplied with an asset. Your original work remains yours; embedded third-party or Academy materials retain their applicable licences.

For a material breach, we may restrict access proportionately and explain the reason. Where the breach can be remedied, we normally give notice and a reasonable opportunity to remedy it; urgent action may be necessary to stop unlawful sharing or protect others. Any termination and financial consequences remain subject to applicable law, without an automatic forfeiture of all payments.

9. Live session conduct

Live sessions and our community spaces must remain respectful. We may remove someone from a session to stop harassment, threats, unlawful conduct, or serious disruption. Serious or repeated misconduct may lead to proportionate suspension or termination, with an explanation and, where appropriate, an opportunity to remedy the issue. Any refund or lawful deduction will be assessed under applicable law rather than automatically forfeiting all payments.

10. Honest expectations

We provide education and mentorship — we cannot and do not guarantee employment, income, or specific results. Third-party software used in courses (for example Unreal Engine) is licensed to you by its own vendor under its own terms and system requirements.

11. Liability

We are responsible for supplying the content and services agreed in your purchase. Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, gross negligence, death or personal injury where liability cannot lawfully be limited, or any mandatory consumer rights and remedies. For customers purchasing in the course of their business, and only to the extent legally permitted, our aggregate contractual liability is limited to the price paid for the affected course. This cap does not apply to consumer purchases or the liabilities expressly preserved above.

12. Changes to these Terms

We may update these Terms from time to time. The version published at the time of your purchase is the one that applies to that purchase.

13. Contact and governing law

Contact Apnea Academy of Arts & Technology at contact@academyapnea.com about your purchase or a complaint. These Terms are governed by Greek law. If you are a consumer habitually resident in another country, this choice does not deprive you of mandatory protections that apply under the law of that country. Court jurisdiction is determined by applicable law, including your right to bring proceedings in the courts of your habitual residence where applicable.

If a complaint cannot be resolved directly, eligible consumer disputes may be referred to the Greek Consumer Ombudsman. For eligible cross-border disputes, assistance is available through the European Consumer Centre network. These options do not restrict your right to seek a judicial remedy.

14. Changes, cancellations, and problems with a course

If we cancel a course before it begins, you may choose a full refund or an alternative course or date; you are not required to accept credit. If we propose a significant change to agreed dates or essential content, we will inform you and offer an appropriate remedy, including termination and any refund due under applicable law if the change is unacceptable. Minor adjustments must not materially reduce the agreed service.

If content or services are not supplied or do not conform to the contract, contact us so we can address the issue. You retain all mandatory rights, including, where the relevant legal conditions are met, correction, a proportionate price reduction, or termination and reimbursement. A change-of-mind restriction or digital content waiver does not remove these rights. Our complete-it guarantee is additional to them.